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ISBN-10: 7807057823

ISBN-13: 9787807057826

《实效沟通:最有成效的20大沟通技巧》是杰出团队建设与管理专家周志轩博士根据其丰富的实践经验以及研究,撰写的一本专门介绍沟通技巧的普及性实务手册,生动简洁地介绍了一整套简单易学的沟通方式与方法,包括:沟通的原则、基本的步骤、礼仪细节;面对面沟通、回忆沟通、电话沟通、书面沟通的技巧:与上司、同事、下属沟通的技巧;部门之间、企业之间的最佳沟通方式等等。《实效沟通:最有成效的20大沟通技巧》内容早已成为各类企业与各类团队管理者和成员的必修课。
《实效沟通:最有成效的20大沟通技巧》语言简洁,案例生动,配合幽默风趣的漫画插图,使阅读、学习更为轻松,可以有效帮助读者快速学习,提高沟通技能!

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